French Customer Care Specialist - E-Frontiers Ltd

Cork, Cork

About the Job

Overview

Our client is an international operator of high quality customer service and technical support various, well-known multinational companies. The employees' well-being is seen as core to business and key to an excellent customer service.

As French Customer Service Representative, you will have a love for travel and you know what the key is to provide a high quality customer service, because you know what you would like to experience in your holidays. 

Duties will include: 

Provide friendly and efficient service customers
Identify and escalate issues appropriately. 
Respond professionally to inbound phone calls and emails with a friendly manner, including urgent situations. 


What we expect from you: 

Fluent in English and French 
Relevant experience in a customer service environment 
Passion for travelling, tourism and customer service 
Natural Communicator 
Ability to think out of the box 
Friendly and emphatic team player
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