Are you a German speaker with experience in customer services and looking for the next career move?
This is a large, global ecommerce organisation with a start up feel with offices worldwide and its Irish Office located in a prime location.They are looking for German speakers for a Customer Care Associate role for clients and customers.
Responsibilities for this role will include but will not be limited to:
- Relationship Management with clients and resolving any queries they may have
- Working alongside and dealing with relevant queries from internal colleagues
- Dealing with queries via email, phone with huge autonomy on resolving issues
- Queries may relate to technical or payment issues or even queries you need to do some detective work on!
- Full training on company products
- Busy and varied role
- Start up feel which is constantly evolving and developing
- Written and spoken fluent German
- Written and spoken fluent English
- 6 months experience within customer services- this can be in an office or a retail environment
- Ability to multitask in a busy environment
- Good technical skills
- A confident speaker on the Telephone
- Excellent written and spoken communication skills
This role comes with a basic salary of up 35k plus a Bonus structure along with 25 Days Holidays and plenty of other excellent benefits! Also, you get Medical cover, Pension, Free food and more.
Get in touch today!
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