Service Desk Analyst
- Assessing tickets based on impact and prioritising tickets as needed.
- Providing first and second line technical support in Windows Active Directory.
- Administering Windows user accounts.
- Escalating all issues through to resolution.
- Building and Encrypting Laptops.
- Windows 7
- Office 2010
- SCCM, Active Directory
- Network Troubleshooting
- Strong communication skills
If you think that you would be a good fit for this role, please apply directly or contact me at firstname.lastname@example.org