Technical support engineer - Reperio Human Capital
Galway, Galway
About the Job
Technical Support Engineer Galway
The Role
My client is looking for a Technical Support Engineer to join their team due to continued expansion. You will provide technical support for their products and maintain the high-level of customer satisfaction that their customers expect.
Key Responsibilities:
- Provide excellent customer service
- Be able to conduct research into technical issues
- Have strong diagnostic and problem-solving abilities
- Be able to document procedures and processes to create knowledge-based articles
Key Requirements:
- 2 years' Experience
- Degree Educated
- Have a good understanding of TCP/IP and protocols, specifically SMTP, DNS and HTTP/S
- Virtualization technologies (VMware, Hyper-V, Xen, etc)
- Cloud computing (AWS)
- Linux/UNIX operating systems (Ubuntu/FreeBSD)
- Cisco IOS (WCCP)
For more information on this role please contact Peter Raine at Reperio Human Capital
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Salary
30,000 - 35,000 per year
pension, bonus
pension, bonus