Our client is based in Naas, Co. Kildare and is currently recruiting for an experienced Customer Service Agent with Transport Industry experience.
DUTIES OF THE ROLE :
- Dealing with and processing Customers orders.
- Fast instruct all consignments to appropriate department.
- Liaise with Operations and overseas offices to ensure customer satisfaction.
- Proactive problem solving – complaints and queries.
- Invoicing in an accurate and timely manner.
- Provision of PODs to meet customer requirements where necessary.
- Calculate and submit quotations in accordance with current procedures.
- Non- Conformance Reporting when and where needed.
- General Day to Day administrative duties.
The ideal candidate will have :
- 3-4 years customer service experience in the Transport sector.
- Excellent interpersonal skills
- Excellent MS Office skills
- Self motivated and work on own initiative
€28,000.00 - €30,000.00 per year